Planet South Lakes is Cumbria's No.1 Home Improvement Company for Conservatories, Orangeries, Double Glazing Windows & Replacement UPVC Doors throughout Barrow, Kendal, Carlisle, Lancaster & Morecambe.
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Archive for the ‘Customer Testimonials’ Category

Sep3

A Happy Conservatory Customer in Lake District

Author: Steven  |  Leave a Comment >>

The following we received in a letter and typed up to add to the website as a testimonial:

Dear Planet South Lakes,

It has been a pleasure doing business with you and we are grateful that you were able to fit us in to your busy schedule.

Could you please also pass on our thanks to David, who has helped a lot along the way. His professionalism and the service he offered was brilliant. It’s unfortunately not that common these days to find the sort of service that all of you gave us.

Our Conservatory looks fantastic. My husband and myself have enjoyed relaxing in the evenings and we are very happy to have done business with you. We’ve got plans for an extension to our new house, as we’re looking to sell this property now it has a conservatory fitted (we’ve found that it helps with the…

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Apr21

Conservatories in Kendal – Another happy customer

Author: Steven  |  Leave a Comment >>

Dear John,

We are writing to congratulate you on the fantastic service we have received following our decision to involve Planet South Lakes in the installation of our conservatory in Kendal.

Following our first discussion with your company and visit by Angela we have seen a complete demonstration of pure professionalism – and that’s without the usual high-pressure sales techniques usually associated with companies operating in this industry.

From the installation of the PVC windows, to the stable door, to visits made to make minor adjustments, your staff have excelled. You are to be complimented on the quality of your product, service levels and staff. Particularly lots of thanks must go to Jamie and Liam, both of whom worked tirelessly and with patience in ensuring that all of our specifications had been addressed to our complete satisfaction.

Thank you so much. We would be pleased if you were to use…

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Apr14

Another happy conservatory customer in Windermere, Cumbria

Author: Steven  |  Leave a Comment >>

I have just written a quick email to say thank you for the installation of our new conservatory. Everyone was extremely polite and professional and we are thrilled with our new P-shaped conservatory.

The fitters were very impressed on how it fitted together and that there was no need to adjust the frames – which they said they often have to when working for other manufacturers. It took them three days to complete.

We have recommended your company to all of our friends and the oh so jealous neighbours. It was also reassuring to know that you were available to give advice and once we had the planning go-ahead from the council, everything was very easy and straight forward to sort.

I highly recommend these conservatories in Cumbria.

Sandra Randers

Windermere

Cumbria

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Oct29

I just wanted to drop you a note to say thank you for all of your help with my recent order

Author: Steven  |  Leave a Comment >>

Dear Jarrod, hope you are well?

I just wanted to drop you a note to say thank you for all of your help with my recent order.  I am more than happy with the product I have received including the quality of fitting and the excellent customer service you have been able to offer.  I appreciate that I had requested a tight timescale, and that my working commitments had made appointments and surveys difficult to arrange. However, you were still able to commit to my requested fitting date and to honour that commitment in full.

I addition to this, your level of service has been exemplary; you have been available to contact at all times, and have followed up on all of my queries promptly and thoroughly, even in aftercare.

It really has been a pleasure to deal with you, and I will be sure to provide recommendations based on…

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Oct28

We Have Been Delighted With The Very High Quality of Our New Conservatory

Author: Steven  |  Leave a Comment >>

Dear Sir,

We would just like to add our appreciation to the many other letters you must receive from delighted customers.

Right from the outset, we have been delighted with the very high standard of workmanship and quality of our new conservatory, as you promised your team of workmen arrived on time, did exactly what was required and with no disruption whatsoever.

We did look at other conservatory installers, but for quality and value for money Planet South Lakes could not be beaten, we are both so glad that we chose Planet.

Your after sales team do exactly what they say they will do (which makes a pleasant change these days), please thank them enormously.

We would like to say a few things on how to improve your company, but we can’t!  We don’t see how things can be improved, you run an excellent quality company, one which we will…

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Oct25

We would just like to say a big thank you to Planet South Lakes for making our dream come true

Author: Steven  |  Leave a Comment >>

We would just like to say a big thank you to Planet South Lakes for making our dream come true.  With our beautiful conservatory, it’s so relaxing to chill out in.

Thank you to all staff involved in its construction.  They were very professional from start to finish, kept the site neat & tidy at all times and were ever so polite in their manner.

Everyone that has visited our home has commented on how beautiful it is and the workmanship, therefore we have no hesitation in recommending you to our friends, work colleagues and neighbours.

Again, a big thank you.

Kind Regards,

Julie & Mick Wilde, Cumbria

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Oct20

We would like to thank everyone at Planet South Lakes from the first visit to your showroom

Author: Steven  |  Leave a Comment >>

To all the staff at Planet South Lakes,

We would like to thank everyone at Planet South Lakes from the first visit to your showroom, to the completion of our beautiful conservatory and new front door entrance.

From the design to the completion, everyone was very helpful and nothing was too much trouble.  All work was done on time and the men kept everything clean during the building work.

I would like to thank you all once again, from a very satisfied customer.

Mr & Mrs Cobley

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Sep29

We had our conservatory supplied and erected by Planet recently

Author: Steven  |  Leave a Comment >>

Dear Planet South Lakes,

We had our conservatory supplied and erected by Planet recently and we would just like to say how impressed we are with the finished product.

Also I have to say that we appreciated the fact that every stage of the project was explained to us by each different gang.  Everybody involved with the construction was extremely pleasant in spite of the hard work they all put in.

We are both absolutely delighted with it and would like to thank all teams involved and also we will have no hesitation in recommending Planet to anyone.

Yours sincerely,

Mr & Mrs J Cross

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Sep25

We are delighted with the work, which improves the appearance of the house

Author: Steven  |  Leave a Comment >>

Dear Julie & Everyone at Planet South Lakes,

You have recently installed a beautiful Porch at our home.

We are delighted with the work, which improves the appearance of the house and has been admired and commented on by neighbours and passers by.

Your employees were extremely pleasant and tidy whilst working and carried out their duties in a professional, helpful and courteous manner.

We will not hesitate to recommend Planet South Lakes to family and friends.

Yours Sincerely

Mr & Mrs Howe

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Sep21

We wanted to write to say how pleased we both are with our Planet conservatory

Author: Steven  |  Leave a Comment >>

Dear Planet South Lakes,

We wanted to write to say how pleased we both are with our Planet conservatory.  From the first visit to your showroom at Kendal when we saw Jarrod Bridges to final completion, the service and advice we received has been superb.

All the workman involved with the project arrived on site when they said they would, were courteous and professional, took a pride in their work and left everywhere clean and tidy after each visit.

The end result is a wonderful conservatory.  We know we made the right decision in choosing Planet South Lakes and we would certainly recommend you to anyone unsure of which company to use.

Thank you again for such a wonderful job.

Yours sincerely,
Mr & Mrs Burrows

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Conservatory Outlet - A Quality Network

Conservatory Outlet - A Quality Network

Conservatory Outlet is an established UK-wide network of home improvement companies, specialising in the installation of superior quality double glazing windows, replacement doors, conservatories and bespoke orangeries.

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