Planet South Lakes, the conservatory, window and door specialist, is the latest installer to be accredited and recognised by the recently formed Double Glazing and Conservatory Ombudsman Scheme (DGCOS).
DGCOS has been founded to protect homeowners from rogue traders within the industry, and Planet are one of 300 installers who have signed up to the scheme since its inception back in February of this year. They are hopeful that they will be able to attract up to 1,800 installers within the next 3 to 4 years.
It is seen as being a consumer protection scheme as when customers choose a DGCOS registered installer to complete home improvement work at their property, they can be assured that the dealer has been properly vetted. If a customer is unhappy with the work completed by the dealer, DGCOS will provide a free dispute resolution service, and in those cases that cannot be resolved…