Dear Jarrod, hope you are well?
I just wanted to drop you a note to say thank you for all of your help with my recent order. I am more than happy with the product I have received including the quality of fitting and the excellent customer service you have been able to offer. I appreciate that I had requested a tight timescale, and that my working commitments had made appointments and surveys difficult to arrange. However, you were still able to commit to my requested fitting date and to honour that commitment in full.
I addition to this, your level of service has been exemplary; you have been available to contact at all times, and have followed up on all of my queries promptly and thoroughly, even in aftercare.
It really has been a pleasure to deal with you, and I will be sure to provide recommendations based on my experience.
Many thanks again.
Very best regards,
Mr & Mrs T Denton