Dear John,
We are writing to congratulate you on the fantastic service we have received following our decision to involve Planet South Lakes in the installation of our conservatory in Kendal.
Following our first discussion with your company and visit by Angela we have seen a complete demonstration of pure professionalism – and that’s without the usual high-pressure sales techniques usually associated with companies operating in this industry.
From the installation of the PVC windows, to the stable door, to visits made to make minor adjustments, your staff have excelled. You are to be complimented on the quality of your product, service levels and staff. Particularly lots of thanks must go to Jamie and Liam, both of whom worked tirelessly and with patience in ensuring that all of our specifications had been addressed to our complete satisfaction.
Thank you so much. We would be pleased if you were to use this letter and our experience in the development of your business.
Yours faithfully,
Matthew Patts.