Planet South Lakes is Cumbria's No.1 Home Improvement Company for Conservatories, Orangeries, Double Glazing Windows & Replacement UPVC Doors throughout Barrow, Kendal, Carlisle, Lancaster & Morecambe.
It is a policy issued by an insurance company to the owner of the property to underwrite an original guarantee provided by the installer. It actually only comes into force if the customer makes a claim on the installers guarantee and the installer is no longer trading and therefore not in a position to honour the guarantee.
The insurance company then takes over responsibility for the guarantee and is obliged to honour any bone-fide claims made on that guarantee for the remainder of the term.
Thousands of contractors, large and small, cease to trade each year for a multitude of different reasons. Guarantee periods are mainly 10 years in this industry and much can happen to any business in that time, regardless of current stature. This is particularly true in today's volatile business environment. If your chosen installer were to cease trading you could be left with faulty goods, a guarantee of absolutely no value and a potential bill of thousands of pounds to rectify any problem.
This risk is overcome with a bone-fide Insurance Backed Guarantee. All DGCOS accredited installers will provide a specialist Insurance Backed Guarantee Policy to their customers. This protects the member's own guarantee. This means that any bone-fide claims under the member's guarantee will be met by the insurers should the member cease to trade.
For further information about our Insurance Back Guarantees - freephone 0800 612 2255 or contact us online today!