It angers us when occurrences like this come to light as Planet, like many other companies in our field, are firmly committed to sustaining the very highest standards in all facets of our work.
We have personally received acknowledgement for this after being issued with accredited membership of DGCOS (Double Glazing & Conservatory Ombudsman Scheme).
Endorsed by consumer champion Nick Ross, former presenter of Crimewatch, and George Clarke, host of Amazing Spaces, DGCOS is a consumer protection organisation.
It’s massively in your favour to appoint a DGCOS member, like ourselves, for any window or door installation you have in mind.
We say that as all DGCOS installers are vetted prior to being accepted onto the scheme. Literally everything you do has to be up to an exceptional standard, or else you don’t make the cut.
You also receive various forms of cover, including free deposit protection insurance and free stage payment protection, in the event of a DGCOS member ceasing to trade, as well as a free insurance backed guarantee.
Unfortunately, we don’t live in a perfect world. Sometimes a job conducted by a DGCOS installer may fall short of a householder’s expectations.
Support is available through the DGCOS free alternative dispute resolution service, if you need it, there to resolve any disagreements between consumers and installer companies.
So there you have it.
If it’s quality, attentive workmanship that you want from a home improvement company that knows what it’s doing and won’t let you down, a DGCOS installer is who you should turn to.
DGCOS have given Planet their backing, so that should be reason enough for you to do the same.
If you give us your details here, we can give you a call back to discuss your requirements.
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